Product Returns Customers may return products in perfect condition within 7 days from the date of receipt. The return request must be submitted through the company’s official channels. A full refund will be processed within 15 days from the date the request is received.
Exchange for Damaged or Defective Products In the event that a product is damaged or defective under normal use, customers may request a replacement with the same model or another product of comparable specifications. The company will inform the customer prior to proceeding with any replacement. Additionally, the company may offer customers the option to upgrade to a newer model. If a price difference applies, the company will contact the customer to provide details and confirm their consent before proceeding.
In Case of Product Unavailability The company reserves the right to provide a refund instead of a replacement if the original model or a comparable alternative is unavailable or unsuitable for the customer’s intended use.
Limitation of Liability The company shall not be liable for any damage resulting from improper use or failure to follow the provided instructions.
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